Privacy Policy

This policy explains what personal information JJA Store collects when you shop with us, why we need it and how we protect it.

Who we are

JJA Store is an online shop for shoes, clothing and accessories in Lebanon, at https://jjastore.com. Address: Jalala street Taalabaya, Lebanon. You can reach us by WhatsApp +961 70 693 582, phone +961 79 456 636 or email info@jjastore.com.

What we collect

  • Order details: your name, phone number, delivery address, email (optional) and the products you order.
  • Account details: if you create an account — your name, email, password (stored encrypted) and saved addresses.
  • Messages: what you send us by WhatsApp, phone or email.
  • Technical data: cookies needed for your cart, your login and your wishlist to work.

How we use it

  • To process, confirm and deliver your orders and handle returns.
  • To contact you about your order and answer your questions.
  • To keep the website working and secure.

We do not sell your personal information and we do not send marketing messages without your permission.

Who we share it with

Only the people who need it to serve you: our delivery partner (name, phone and address to deliver your order) and our website hosting provider. They may only use it for that purpose.

How long we keep it

We keep order records for as long as the law requires for accounting. Account information is kept until you ask us to delete your account.

Your rights

You can ask to see, correct or delete your personal information at any time. You can also update your details yourself in My account. To make a request, contact us at info@jjastore.com.

Cookies

We use only the cookies needed to run the shop: to remember your cart, keep you logged in and save your wishlist. You can clear cookies in your browser at any time; your cart will then be emptied.

Changes

We may update this policy from time to time. The latest version is always on this page.

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